Privacy Policy

Last Updated: 12/02/2025

This Privacy Policy describes how Live Smart Construction, LLC (“Live Smart Construction,” “we,” “us,” or “our”) collects, uses, and shares information when you:

Visit our website at https://www.livesmartconstruction.com (the “Site”);
Submit forms or otherwise communicate with us; or
Enroll in and receive our SMS/text messaging programs (the “SMS Program”).

By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

Contact information: name, email address, phone number, mailing address.
Project information: details you submit about your property, project goals, budget, timeline, and related information.
Communication preferences: your consent and preferences for email, phone calls, and SMS/text messages.
Any other information you choose to provide via forms, surveys, contests, or direct communication.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address, browser type, operating system, device identifiers
Pages you view, links you click, and other usage data
Referring and exit pages, and date/time of visits

This information is typically collected using cookies, pixels, and similar technologies (see Section 6 below).

2. How We Use Your Information

We may use the information we collect for purposes including:

Providing quotes, consultations, and customer service
Scheduling and managing projects, installations, and service visits
Sending you transactional communications, such as appointment confirmations, updates, and service notifications
Sending marketing communications, including promotions, educational content, and information about our services, where permitted by law and consistent with your preferences
Operating, maintaining, and improving our Site, services, and customer experience
Detecting, preventing, or addressing fraud, security, or technical issues
Complying with legal obligations and enforcing our terms, policies, and agreements

3. SMS/Text Messaging Program

We may offer one or more SMS/text message programs (the “SMS Program”) to communicate with you about our services.

3.1 Enrollment & Consent

By providing your mobile phone number and explicitly opting in (for example, by checking a box on a web form, signing a written consent, or texting a keyword to our number), you consent to receive text messages from Live Smart Construction, LLC at the mobile number you provided.

Consent to receive marketing text messages is not a condition of purchase.
You represent that you are the owner or authorized user of the phone number you provide and that you are at least 18 years old (or the age of majority in your jurisdiction).

3.2 Types of Messages You May Receive

Messages may include, but are not limited to:

Appointment confirmations, reminders, and schedule updates
Project status updates and service notifications
Follow-up messages related to a quote or consultation
Occasional promotional offers, specials, or marketing messages about our products and services

The specific types of messages you receive may depend on how you interact with us and the preferences you select.

3.3 Message Frequency

Message frequency may vary based on your interactions with us, but we strive to keep messages reasonable and relevant. You may receive more messages during active project periods (e.g., during an installation).

3.4 Message and Data Rates

Message and data rates may apply to all SMS/text messages sent to or from us, depending on your mobile carrier plan. You are responsible for any charges imposed by your mobile carrier.

3.5 Opting Out of SMS

You can opt out of marketing and informational SMS messages from us at any time:

Reply “STOP” to any text message you receive from us, or
Contact us using the information in Section 10 below and request to be removed from SMS communications.

After you send “STOP,” we may send a final confirmation message to confirm that you have been unsubscribed. You will no longer receive marketing texts from us, but we may still contact you by phone or email as permitted by law and as necessary to complete ongoing projects or fulfill existing obligations.

3.6 Getting Help

If you need assistance with our SMS Program, you can:

Reply “HELP” to any text message you receive from us, or
Contact us using the information in Section 10.

3.7 Third-Party Service Providers & Carriers

We may use third-party SMS providers to send and receive messages on our behalf. These providers process your phone number and message content only as necessary to provide the service.

Mobile carriers are not liable for delayed or undelivered messages.

3.8 Data Use for SMS

We use your mobile number and any SMS-related data (e.g., message history, opt-in/opt-out records) to:

Operate and manage our SMS Program
Maintain records of your consent and communication preferences
Improve our customer communication and services
Comply with applicable laws and carrier requirements

We do not sell or rent your mobile phone number to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information in the following circumstances:

Service providers: with vendors who perform services on our behalf (e.g., CRM platforms, SMS providers, email service providers, analytics providers, web hosting, payment processors).
Business partners: in limited cases, with partners involved in fulfilling your project or providing related services at your request.
Legal and safety: when we believe disclosure is necessary to comply with the law, respond to a legal request, protect our rights, investigate fraud, or ensure the safety of our customers and the public.
Business transfers: in connection with a merger, acquisition, asset sale, or similar transaction involving Live Smart Construction.

We do not sell your personal information, including your phone number, to third parties for their independent marketing purposes.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

Remember your preferences and improve your experience on our Site
Understand how visitors use our Site (pages viewed, time spent, etc.)
Measure the effectiveness of our advertising and marketing campaigns

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

6. Data Retention

We retain your information for as long as reasonably necessary to:

Provide you with services
Maintain records of our interactions and transactions
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed for these purposes, we will delete it or de-identify it where commercially reasonable.

7. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You have certain choices regarding how we use your information:

Email marketing: You can unsubscribe from marketing emails by using the “unsubscribe” link in any email we send.
SMS/texts: You can opt out of SMS as described in Section 3.5.
Cookies: You can manage cookies through your browser settings.

If you would like to review, update, or delete certain personal information that we maintain about you, you may contact us using the information in Section 10. We may need to verify your identity before responding to certain requests.

9. Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

10. Contact Us

If you have any questions about this Privacy Policy or our SMS Program, or if you wish to exercise your choices regarding your information, please contact us at:

Live Smart Construction, LLC
200 N. Industrial Park Rd., Unit A2, Excelsior Springs, MO, 64024
Phone: (816) 476-1776
Email: info@livesmartconstruction.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site or participation in our SMS Program after any changes become effective constitutes your acceptance of the revised Privacy Policy.